Susan is exceptional in pulling out value and good points of the material. Even basic things are seen in another light after the sessions."

Working with Franchee Harmon was a thoroughly enriching experience. She is one of the best corporate strategists I have ever worked with. She had a fantastic ability to see through the noise and pinpoint the direction a company should take. Her creativity and pragmatism allowed totally new and cost effective strategies to be realized. Franchee adds value to any organization."

Susan ensures that the leadership team is capable and aligned to achieve high performance. She takes the team out of their comfort zone… There are some really genuine, authentic conversations going on. She doesn’t go too far… it’s a very fine line–and she walks it exceptionally well."

A big thanks for the great work–you are so good at illuminating the mysteries that afflict business performance. Thankfully, a new transparency is already running through our business, and we are starting to see things (good and bad) that we never knew existed!"

Ms. Annunzio is one of a very select group of extremely talented and effective teachers and communicators. She’s great at keeping the environment fresh and interesting with energy and passion."

I frequently refer to your successful intervention with our board, which has served us well; particularly as external market conditions have inevitably raised the temperature of concerns and activity in our board discussions. It would have had a hugely negative impact if our board had not been able to address difficult issues so robustly. Thank you on behalf of the UNITE board."

Franchee Harmon very quickly grasped our industry and business challenges and clearly articulated to the team her assessment of our key issues in a way that was respectful but frank. Using her experience and best practice research, Franchee developed a set of recommendations to close our largest gaps. A key deliverable was a framework for a leadership competency model that was readily accepted by the team. Franchee has been a valued business partner."

Susan takes a complex area and simplifies it with practical tools, processes, and concepts that can be readily applied at work (corporate, team, or individual level)."

I truly enjoyed the discussion, the interaction Susan made with the group, and her message, which was so incredibly powerful and moving. She is an outstanding presenter and has a unique way of keeping the interest of the group. I heard so many positive comments after the event. I am encouraged, motivated and excited. Susan really made a mark!"

Susan’s approach enabled our management team (from Boardroom to front line) to develop our ability to effectively execute our strategy. Through her experience and insight, we were able to turn theory and unconscious practice into practical skills, tools and processes to use every day in our business. Only when we grasped the learning from the programme did we truly discover how much we needed this capability."

Susan quickly established credibility and rapport with my leadership team, and inspired them to engage fully in the session. The work we did with Susan has been highly valuable throughout the year and frequently referenced."

A major contribution. Contagious Success offers fresh data and fresh thinking on one of the most vexing challenges facing all managers."

We already had smart, creative, passionate executives, but we all needed to become strategic and organized if we were to reach our goal. I couldn’t be happier about the progress we have made as a cohesive, results-oriented team–and we have a lot of fun. The journey continues."

Susan is dynamic and insightful. Her teaching style shows her passion and compassion for others to really try to get it right, so we can see our strengths and how we can positively impact the environment of others."

Susan is a dynamic speaker, and she provided 50 of our senior executives from around the world with substantive ideas they could take back to their own teams. The data she presented from her study of high-performing workgroups was particularly enlightening."