Susan was the founder and CEO of MSI Strategic Communications, Inc., from 1985 to 2001, and served as managing director of Citigate Communications from 2001 to 2003. She and her staff assisted corporate clients to define communication goals, clarify messages, utilize creative tools to clearly articulate these messages and as a result alter attitudes and behaviors so that the corporation reached its business goals and objectives. Her clients included CCH, Abbott Laboratories, BP, PWC and UNITE.
Since 2003, she has provided her communicating consulting services as a sole proprietor. In addition to assisting clients in the design of communication programs, Susan continues to provide her award-winning, custom-designed training programs, which include speechwriting, speech delivery and media spokesperson training sessions.
Susan began her career in 1971 as a reporter at The Detroit News. In 1975, she moved into television. For the next decade, she worked as a reporter, editor and producer for television news departments in Detroit, Boston and Chicago. During that time she received a Clarion Award from Women in Communications; a Silver Gavel Award from the American Bar Association; a TV News Writing Excellence Award from the Associated Press; and a Documentary Award of Excellence from the International Film Society.
More recent honors include an award for training curriculum development from the American Society of Training and Development (ASTD); a Communicator of the Year award from the Chicago chapter of the International Association of Business Communicators (IABC); and several awards from the Publicity Club of Chicago. In 2000, Susan received a Midwest Emmy for children’s programming from the National Academy of Television Arts and Sciences.